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Return & Refund Policy

 

We're certain that our products will bring you as much joy as they bring us. If for any reason you aren't thrilled with your purchase, we will be happy to assist you in any way we can.


Cancellations:

The cancellation will only be initiated if we receive a request on email from you within 4 hour of placing the order or before your order has been dispatched.

*Note: Pre-paid orders are not eligible for a refund on cancellation. In case you wish to modify or cancel a prepaid order, a credit voucher equivalent to the amount will be issued which you can use against future orders.


Returns (If Applicable)

Our policy lasts 7 days. Beyond 7 days of your order, unfortunately, we will not be able to offer you a refund or exchange.

We accept returns, if
 you have received a product that is different than what you had ordered, you need to notify us by email with the same within 24 hours. So that we can process your application for returns. (To be eligible for a return, your item must be unused and in the same condition that you received it.) 

Email id : info@shrijis.com . 

We shall share the shipping address for return with you.

Refunds (If Applicable)

Once your return is received and inspected, we will send an email to notify you that we have received your returned item. If applicable for a refund and approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 15 days.

 

Replacement (If Applicable)
If you believe that you have received the product in a bad condition, or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return it to the delivery person. Also, please call our customer care at +91-9971313186 or email us at info@shrijis.com mentioning your Order ID. We will ensure that a replacement is sent to you at no additional cost.